Return Policy

Return Policy 

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy. Do refer the respective item's applicable return/replacement policy on the product page for any exceptions to this returns policy and the table below

The return policy is divided into three parts; Do read all sections carefully to understand the conditions and cases under which returns will be accepted.

Part 1 Category, Return Window and Actions possible

Category

Returns Window, Actions Possible and Conditions (if any)

Lifestyle: Jewellery, Footwear Accessories, Travel Accessories, Watch Accessories, etc..

Home: Pet Supplies & Rest of Home. (Except Home dcor, Furnishing, Home Improvement Tools, Household Items)

10 days

Refund or Replacement

Lifestyle: Watch, Winter Wear (Blazer, Sweatshirt, Scarf, Shawl, Jacket, Coat, Sweater, Thermal, Kids Thermal, Track Pant, Shrugs), etc...

10 days

Refund, Replacement or Exchange

Lifestyle: T-Shirt, Footwear, Sari, Short, Dress, Kid’s (Capri, Shorts & Tops), Mens (Ethnic Wear, Shirt, Formals, Jeans, Clothing Accessory), Womens (Ethnic Wear, Fabric, Blouse, Jean, Skirt, Trousers, Bra), Bags, Raincoat, Sunglass, Belt, Frame, Backpack, Suitcase, Luggage, etc...

14 days

Refund, Replacement or Exchange

Medicine (Allopathy & Homeopathy)

2 days

Refund

Home: Home Improvement Tools, Household Items, Home dcor, Furnishing

7 days

Refund or replacement

Books (All books)

Sports Equipments (Racquet, ball, support, gloves, bags etc.)

Exercise & Fitness Equipments (Home Gym combos, dumbbell etc.)

Auto Accessories - Car and Bike accessories (helmets, car kit, media players etc.)

7 days Replacement only

Free replacement will be provided within 7 days if the product is delivered in defective/damaged condition or different from the ordered item.

Please keep the product intact, with original accessories, user manual and warranty cards in the original packaging at the time of returning the product.

Quarlytics is one of South Africa's internet shops.

Quarlytics.com provides a platform for customers in all parts of South Africa and beyond to search and shop for anything they need on one website. On the Quarlytics mobile app or website, you can purchase from the comfort of your own home or during work breaks, and everything will be delivered quickly without you having to stress or move an inch. Quarlytics' online store has everything you need, including clothes, technology, mobile phones, computers, and ordinary consumables.

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