How do I cancel an order?

How to Cancel Your Order Efficiently

Understanding Order Cancellation

When it comes to online shopping, occasionally, a change of mind can occur. Knowing how to cancel an order efficiently is crucial. This will guide you through the necessary steps to cancel an order seamlessly, depending on your payment status.

Cancelling an Unpaid Order

If you haven't paid for your order yet, the process is straightforward. Navigate to the orders page on our website. Locate the order you wish to cancel and click on the 'cancel order' button. This action will immediately remove the order from your pending list, ensuring no further actions are required.

Handling Paid Orders

If you've already paid for your order, the situation requires a bit more attention. Contact our support team using the link below to check if your order is eligible for cancellation. Our team will assess the order status and determine if a cancellation is possible. If eligible, we will process the refund and update you accordingly.

Contacting Customer Support

For further assistance, our dedicated customer support team is available to help. Please reach out to us through the contact form provided on our website. Ensure to include your order number and any relevant details to expedite the process. Our team is committed to providing you with exceptional service and support.


Click Here For Customer Support Team


Quarlytics is one of South Africa's internet shops.

Quarlytics.com provides a platform for customers in all parts of South Africa and beyond to search and shop for anything they need on one website. On the Quarlytics mobile app or website, you can purchase from the comfort of your own home or during work breaks, and everything will be delivered quickly without you having to stress or move an inch. Quarlytics' online store has everything you need, including clothes, technology, mobile phones, computers, and ordinary consumables.

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